Body Language-One percenters get it!

Do you realize 53% of your communicated message comes through non-verbally? Forty percent comes through your tone of voice. Only 7 % of your selling message comes through the actual words you say. So many people focus on their "pitch" they forget to analyze their client's body language first. Is it open? Are they open to receiving your message? You'll never sell them if their arms are closed off to your message. You'll never sell them if they protect themselves behind a big desk and aren't receptive to "partnering" with your product. Do you have non-verbal tics that betray you?...Tics that say, "I don't relieve believe in what I'm selling you?" For us ladies, it may be playing with our hair. It may be clicking your pen. It may just be rocking in your chair or kicking your foot. May sure your non-verbal message communicates your confidence in your product. Remember your mom telling you to "sit up straight?" She was right! Sitting up straight, forward in your chair says "I'm confident and I'm eager to help you." Competitive Resources can deliver a one and a half hour session that will make sure ALL your staff is communicating the message you want about your product and your company!