Heart of a Warrior,Soul of a Servant, fun-loving attitude

Does the title of this post look familiar? Check out the Southwest Airlines Web site and you'll see that's the kind of employees they're looking for. The language is so simple, yet when you think about it, isn't that what we want to ask of ourselves as one-percenters? The best salespeople have without question the heart of a warrior. They will absolutely anything within their power to win for their client and their company. A true one-percenter is prepared and armed with every tool and resource at their disposal. But more than that, a true one-percenter arms themself with a winning attitude. There are never any excuses for us. We know it's about getting the job done regardless of obstacles in our path.

That winning attitude is coupled with the soul of a servant. A true one-percenter knows they are here to be problem-solvers for their client. We're not about pushing product. We are only about educating our clients and hopefully solving a business problem for them with our product. A true one-percenter works to help a client uncover a need they may not even know they have and always works to solve that client need. One percenters have a soul of a servant.

Ah, and certainly we must work hard to maintain our fun-loving attitudes. When you get a "no" eighty percent of the time, it's easy to get discouraged. But as my friend Mansour Zarinkia says, "no one cares about your miserable life." Clients want to buy from people they genuinely like. Use tools like music, pictures, exercise, to help you turn around your attitude to give you the Southwest Airline's fun-loving spirit. Oh, that poor flight attendant in the news a few weeks back on that other airline....he could have used a dose of fun-loving attitude!

So as you face your week this week, prepare for battle with the heart of a warrior, soul of a servant and a fun-loving attitude! Success will be yours!